RETURN AND REFUND POLICY

Return & Refund Policy | BECCA THE LABEL

At BECCA THE LABEL, your satisfaction is our priority. We want you to love every piece you purchase from us. If for any reason you are not completely satisfied with your order, we are here to help make the return and refund process as simple and straightforward as possible.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unused, unworn, unwashed, and in their original condition with all tags attached. Items that show signs of wear, damage, or alteration will not be accepted for return.

To initiate a return, please contact our customer service team at rebecathelabel@gmail.com with your order number and reason for return. Our team will provide you with return instructions and a return authorization.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-10 business days.

Please note that original shipping charges are non-refundable. If you received free shipping on your order, the cost of return shipping will be deducted from your refund.

Exchanges

If you would like to exchange an item for a different size or color, please contact us at rebecathelabel@gmail.com. Exchanges are subject to product availability. If the requested item is not available, we will issue a refund instead.

Non-Returnable Items

The following items cannot be returned or exchanged: swimwear, underwear, earrings, and final sale items. These are clearly marked on the product page.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the item. We will arrange a replacement or full refund at no additional cost to you.

Thank you for shopping with BECCA THE LABEL.